COMMON QUESTIONS

HERE ARE SOME COMMON QUESTIONS ABOUT CARL JULIUS.

Where do you ship? How long is shipping?

We provide shipping throughout Europe. All our shipping is 1-4 business days.

Where is the confirmation of my order and shipping?

Please check your spam folder if you can't locate your order confirmation. It is delivered within 10 minutes up to an hour.

Where is my purchase? Is it yet in transit?

If the item is in stock, we typically ship the same business day. You receive an email with your tracking information.

What is pre-order, and when do you replenish things that have sold out?

Usually, it takes us two weeks to a month to resupply products that have sold out. Contact us if you have questions any questions about an item.

What return address is this?

For the return address and instructions, send an email to carljulius16@gmail.com.

What methods of payment are available, and how secure are they?

Apple Pay, Paypal, Visa, Mastercard, Google Pay, Klarna, and American Express are just a few of the secure payment methods we accept (debit and credit). Payment information is never handled by Carl Julius; it is always routed via the bank.

What materials are used to create your goods?

Our jewelry is made of Stainless steel (316L)-, Surgical steel.